I’m taking a new look at my workplace and living space these days. I’m moving my business and my life to a different place. I’ve noticed how I want to lighten my load, throw off the dead weight, innovate ways to do more with less.
I’ve gone through this drill with each move and notice that I’m drilling down more and more to ge to the heart of what works for me in my business and my home life. Taking a fresh perspective on the things that you have usually done or used to serve you helps bring out new innovative ways to doing things and using things. I though I’d been ruthless the last few moves with removing items that no longer served me or the business well. I find it needs to be done in layers.
What if you did the same to your organization and pretended you were moving offices, moving to a different level of service, moving closer to your customer’s needs. What would you jettison? What would you keep? Who would stay or go? What do you really need in your office or what is serving it’s purpose, but not very well?
Have you looked at your processes with a keen eye, or from the eyes of your customers or your colleagues to see where you can streamline? Take a cue from Domino’s Pizza and their new menu items. They have a survey printed on the box asking how you like it. Have you interviewed your clients to ask “how we doin’?” Have you interviewed your team members to ask the same when you’re in a performance review session.
How about a brainstorming session with other departments to ask where the bottlenecks are and how to creatively improve them? It starts with letting go of your old perspective on how things should be done or how they should look or be. Be open about the outcomes, re-purpose some things or ways of thinking. Embrace some changes or create some yourself to shake things up. It could start with cleaning out the junk drawer or just looking at what’s working or not working so well and being open to propose a better plan.
Sometimes you have to introduce the innovation or the change in increments and layers. If we’re forced to change too much in too short of time, we experience future shock and we dig in our heals. Making incremental changes and letting it settle in, then tweaking some more, ditching a little here and tossing a little there doesn’t meet with so much resistance. Ask around and see what your team can tweak or hold a contest to see who can come up with the most innovative solution to a recent challenge.
Some find it hard to accept new ways of working because they may think they’ve failed in some way. Being open to innovation means not holding on so tight to what you thought was the best way of doing things yesterday. Things change, you did the best you could with what you knew and what you had at that point in time. Let go of some old ways and things to make room for new ways and things. An open mind is a good mind. Create space for new things to come in.
Now excuse me while I clear away the old printer to make room for the new, innovative wireless one (double the output, double-sided printing, eprinting and half the cost of ink)…