Jan
7
Energizing Your Service Experience
Filed Under Workplace
Happy New Year to everybody. I’m thrilled to be able to share another article on Customer Service that was published in the December Parks and Recreation Magazine; called Bringing Customers Back. The article was based on the experience that my friends Dr. Diane Blankenship and her family and I had dogsledding in Wyoming. About our adventures and mis-adventures with services that were lacking and how it could have been better to make it a more positive once in a lifestime experience. Those who are members of The National Recreation and Park Association can read it in their magazine and others can visit http://www.NRPA.org and look under publications.
Take a look at the article if you want to learn more about facilitating the 6 phases of the customer experience.
To Your FUNominal Success!
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