Get Energized Now
Jul
25
With the help of my speaking buddies, Beth Terry, Steve Tyra, Terry Brock and of course the star attractions, Larry Colbert and Banner the wonder dog. Here’s the rest of the story in their own words about what happened that Friday the 13th with Larry, Banner and the Southwest Employees who showed their true colors in a life or death situation.
Check out the happy ending to this heart-warming story about compassion, teamwork, humanitarian and heroic efforts and doing the right thing on YouTube: http://youtube.com/watch?v=YZ17L8j6bsY
Truly inspirational efforts on everybody’s part to come through in a difficult situation.
Even the canine community pulled together. Here’s the card my Madison sent to Banner as well as a photo of Banner enjoying medical leave lounging by the pool in his colorful bandages. If you want to send a card to Banner, click here:
Jul
24
I’ve been hearing a lot about the velocity of money lately. The topic has come up in several teleconferences I’ve attended in relation to building wealth, enhancing relationships and improving prosperity on many levels.
Velocity of money is defined simply as the rate at which money changes hands. If velocity is high, money is changing hands quickly, and a relatively small money supply can fund a relatively large amount of purchases. On the other hand, if velocity is low, then money is changing hands slowly, and it takes a much larger money supply to fund the same number of purchases.
What kind of energy are you giving your money? How many times do you send it out to do work for you and serve others? How often are you letting go of it in order to allow others to make a living from what you give them in exchange for their skills? Are you holding tight to what you have and not letting it go out do circulate, mingle and mix in the economy and in the social scene with other cash? Does your money become a spinster, sitting home, under the proverbial mattress or in a checking or savings account not earning you anything and not doing anybody any good? Or does your cash network with others and bring people, opportunities, energy, life force and vitality to your life by making the rounds in your community?
Sure we should have an emergency account just in case, but that doesn’t mean it has to sit there like a couch potato just waiting for something bad to happen. Your emergency fund could be earning even more income for you or any other sorts of ways to keep it moving and in action. Keeping your cash moving and creating energy for you and for others by exchanging hands is what gives it more velocity. And with more velocity the economy grows and so do the opportunities that come your way because of it.
So what kind of energy are you giving your money? What is the velocity of your money? Like love, compliments, appreciation or other types of acknowledgment, it doesn’t help anybody for you to hold them tight and not give some away. By giving and exchanging hands, you give opportunities and energy to others as well. Remember that emotion is energy in motion – giving away emotions helps keep us in motion and keeps the velocity going as well. If you’re feeling stuck, try giving something away and taking action. Forward motion and creating velocity helps attract new things into your life to get unstuck. Go ahead and create some velocity today and give something away.
Jul
21
Add More Time to Your Day
Filed Under Energized Entrepreneur | 1 Comment
Like one of my coaches and mentors says: If you don’t have enough time, you don’t have enough team. So take a peek at www.AssistantMatch.com if you need somebody on your team to add more time to your day. Tell Katie that Gail sent you!
What is keeping you behind your desk and away from generating revenue and doing what you do best? Administrative tasks such as scheduling appointments, maintaining an up-to-date calendar, word processing of notes from meetings or documenting a record of the events of the day. Are these some of the culprits?
What if someone did your time consuming marketing to generate more business? Contacting potential clients/customers and then a system of following up to keep your business name and services in their awareness is a key to business growth. Maintaining lists of contacts, doing mass mailings, and sending out cards are other ways to add to your efficiency.
These are just a few of the tasks that can be handled for you as a member of your team.
Katie has just the person to help you find more time in your day. Check it out and earn back your time.
Jul
19
Knowing Why You Come to Work Each Day
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Thinking about Larry and Banner’s story makes me think about why some people come to work each day. What do you get out of the relationship with your job? Why do you show up each day and what do you want to accomplish? Do you have a master plan for showing up for life, or are you just clocking in and clocking out? I’m sure you know of colleagues who have retired years ago, but they just keep showing up for work each day to collect a paycheck.
What can you do to get inspired about your work? Make a list of what you do and don’t like about the different qualities and characteristics of your profession or your job. What can you change about it to make it more inspiring? What can you do to inspire others. As Zig Ziglar, the famous grandfather of motivation speaking so eloquently states: If you help enough people get what they want, you will get what you want.
What are you doing to help other people get what they want and get where they want to go? Are you embracing empathy and kindness into your day? What would you do in emergency situations and how far would you go to do the right thing? Fortunately for Banner and Larry, Troy knew why he showed up for work that day and he knew what he had to do to do the right thing.
Jul
18
Just recently returning from a Professional Speakers Convention, where my Arizona speaker colleague who is blind, Larry Colbert was attending. He and his canine companion, Banner, are popular members of our local National Speakers Association chapter. I received this email and with tears in my keyboard just had to share this story of what happened to Larry on Friday the 13th. This is a testament that speaks to the heart of what customer service is all about. It’s not just about smile training, it’s the basic human compassion for another and to do the right thing in times of need, no matter what it takes, no matter if it’s in the training manual or not. That day, the folks at Southwest didn’t even know that Larry was one of their passengers, as there are lots of airlines in that terminal at Sky Harbor in Phoenix. They rose to the occasion anyway.
Rest assured this story has already been forwarded to the head honchos at Southwest Airlines to commend them and their people on doing the right thing. They truly live up to their stock market codename: LUV.
Grab a tissue and read on, then pass this along to your colleagues and friends in the customer service field. Thanks to my friend and speaking colleague, Beth Terry for passing along this photo of Banner the Wonder Dog.
Here’s a brief description of the event as written by Sandy DeNeui (girlfriend extraordinaire…)
- – - – - – - – -
Yesterday, Friday the 13th came with more than one miracle for Larry and his guide dog Banner. Larry and Banner were on their way to a speaking
engagement in Nevada. Larry took a cab from his house to Sky Harbor.
Somehow, and that looms as the huge unanswered question, Banner received a gash in his leg while riding in the back seat of the cab. Larry said that Banner yelped and jumped from the floor boards onto the seat shortly before they arrived at the airport. This was highly unusual because Banner is extremely well trained, but since Larry cannot see, he didn’t realize that Banner was injured, so he got his bag and holding Banner’s harness, proceeded into the airport.
Larry said that Banner just led him along as if nothing was wrong…. then a man (Phx airport security), stopped them and asked if he could help. I guess that is when the urgency of the situation came to light.
Later, Troy (South West Customer Service), the young man who saved Banner’s life, told me that Banner would most certainly have gotten Larry to the airplane and bled to death in the process if someone had not intervened. But the ground crew employees of South West Airlines took it upon themselves to change Banner’s fate.
Larry telephoned me and said… “I need your help, Banner is hurt.” I knew by the sound of his voice that this was a real emergency. I blasted out of the house and across town to the airport. On the way I telephoned the vet’s office to alert them that we would be coming in…. and carried an on going conversation with Larry and one of the South West Airline employees. When I finally arrived a police car with emergency lights on had cleared a place for me to park…. a walkway had been cleared through the throng of onlookers…. Banner was on the floor with Larry beside him, and eight or ten uniformed people some kneeling some crouching were gathered around Banner, who was in great distress.
Larry was splattered in blood from his waist down, there was blood everywhere and on everyone. Troy lifted Banner and carried him to the car. I
didn’t realize it at the time, but Troy’s hand was clenched around Banner’s leg to stop the flow of blood. Banner, Troy and Larry got in the back seat of my car and away we went. When we arrived at the vet’s three young women emerged with a stretcher and rolls of tape. They wrapped the leg right there, so that Troy could release his grip, but Troy who by then was like a family member, carried Banner inside, sans stretcher.
Banner underwent surgery almost immediately. He had sliced the major vein to his leg and nicked an artery, and those employees of South West Airlines who left their posts to render aid quite simply kept Banner alive until Dr. Bastek could work her magic. Troy told me many hours later that he was still in shock from the whole experience…. and that he felt a bond with Banner and Larry that he didn’t want to lose track of.
Larry took a later flight to Las Vegas for his speaking engagement. He said that the legend of Banner preceded him and that every South West employee he met along the way asked about Banner (who is recovering nicely).
All in all, it was a Friday the Thirteenth to remember… and a time to realize that there are everyday people out there just waiting to be heroes.
I saw dozens of heroes yesterday. I am attaching a photo of Banner that was taken just this evening at Larry’s house.
I had the honor of having Banner stay with me here in Mesa after being released from the hospital. Larry managed just fine with his “white stick”
on his engagement in Nevada. He said he missed the freedom that Banner allows him, and of course was worried about Banner too. The South West Airline employees sent Banner the flowers and balloon in the photo as a get well gift. I think he really liked it! What a weekend! Those employees were more than heroes….. they were angels in disguise.
“It takes action to achieve vision!” Larry C. Colbert, Speaker & Author Check out Larry’s new video at: <http://www.DrivingVision.com>
www.DrivingVision.com
